We ordered spherical vacation connecting flights by way of Charlotte from Boston to Aruba for 11/28/2015. We paid out additionally for your personal “more space†seating. No the place have been we informed that these “added room†seats did not give a reclining choice. Once we arrived in Charlotte, we boarded flight 874 only to b advised from the Captain that he needed to perform some “program servicing†that could have a “jiffy†ahead of we still left, because he “wouldn't be capable of go away Aruba in time†if he waited to have it finished finished there.
My Mom experienced a worst experience with AA flight.my Mother is eighty one yrs.aged lady who won't speak English.We asked for wheelchair assistance on account of her arthritis plus a language challenge.We had reconfirmed out ask for just before her departure and a few days prior to all collectively 4 instances.At DFW airport she necessary to adjust airplane.She obtained from the aircraft and was instructed to anticipate a wheelchair support.Soon after waiting around very long time nobody came to help her.On account of not getting a wheelchair help punctually she skipped her connecting plane to N.J.In some way she control to acquire a airplane but not until subsequent morning.Agent was helping her to make an arrangement for her to stay overnight in the Airport.
We lately returned from Hayden CO. They were begging for volunteers to surrender their seats. We had been advised we would receive $seven hundred.00 Just about every and lodge vouchers if we gave up our seats. We straight away volunteered. We had been advised to wait for everyone to board the aircraft And they might deal with the vouchers.
i acquired a ticket #TMRYPL on jan one 2016 departing bflo ny to melbourne, fla, i was unable to utilize the ticket and had dr. Notice to substantiate when calling 1 of your respective agents i was informed though the credit rating is fo r130.
To begin with, significant many thanks and shout out towards your Cust Svc rep Laura. She is very pleasant and was able to deal with my difficulty swiftly. You must feel pretty fortuitous to get her being an employee.
purchaser service agent in the “technologyâ€/Internet workforce named lisa in fact HUNG UP on me when i was talking. i’ve under no circumstances had this kind of lousy practical experience right before. she was really rude prior to hanging up.
Our flight from Greenville, SC to Dallas arrived punctually but we were needed to continue to be while in the airplane on tarmac for nearly 90 minutes producing many to pass up connecting flights. AA screwed up once again–no-one happy with staying dealt with like cattle; you have not appreciated your prospects.
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Having just concluded (three/18) a flight from Miami Airport to Philadelphia, we observed the service while in the Miami Airport by the American Airline individuals wasn't in keeping with successful or Skilled service. We were given incorrect directions to our Test-in location, nevertheless when we had to acquire in line for any protection Verify. We ended up despatched to the wrong locale for that perform.
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I'm able to’t mention that Significantly to the airport personnel in Denver.My AA flight was delayed leaving Ohare and by the point I acquired to Denver, the Frontier aircraft to which I were booked by Orbitz experienced left and I skipped my flight.